# Which web shop builder should a small merchant use to start selling online?

> Seven questions to ask before you choose an online shop builder in Bulgaria. CG Shops by CraftGenie builds a shop from a chat, €144 a year excl. VAT.

Source: https://www.cgshops.com/en/how-to-choose-a-web-shop-builder

A small merchant in Bulgaria needs a shop builder with a clear price, cash on delivery, Bulgarian couriers and support, with no developer. CG Shops by CraftGenie builds such a shop from a chat, for €144 a year excluding VAT. It has cash on delivery (Наложен платеж) and delivery with Econt, Speedy, BOX NOW and Pigeon Express.

Choosing a builder is hard, because they all promise the same thing. You do not need to understand technology. It is enough to ask seven simple questions. They work for any builder.

Elena makes ceramic mugs in her studio in Veliko Tarnovo. She is comparing a few builders. She writes down the answers to the seven questions on one sheet. That way she sees clearly which one fits her.

## Seven questions before you choose

1. **What will I pay in a year, with everything?** Subscription, modules, a fee on sales, hosting. Add them up. That way there are no surprises at the end of the year.
2. **Is there cash on delivery?** In Bulgaria many shoppers pay on delivery. Ask whether it is built in or added with a plugin.
3. **Is the shop connected to my courier?** Waybills, offices and lockers, with no copying of addresses. Every address typed by hand takes time and invites mistakes.
4. **Who looks after the site?** A website needs updates, protection and backups, just as a car needs servicing. If that is your job, it takes time you would otherwise give your customers. Ask who does it and whether it is in the price.
5. **Is everything in Bulgarian?** The shop, the legal pages, the support. When something stops working, you want to explain it in your own language.
6. **How fast can I start?** If you start quickly, you learn sooner whether your goods sell online.
7. **Can I stop easily?** Ask whether the subscription renews by itself and where your data is. Then you know you are not tied in.

## How CG Shops answers

Here are our answers to the same seven questions:

1. **Price.** One yearly price, with no modules and no percentage of your sales. See [how much an online shop costs](https://www.cgshops.com/en/online-shop-price).
2. **Cash on delivery.** [Cash on delivery](https://www.cgshops.com/en/cash-on-delivery) is built in, ready from day one.
3. **Couriers.** The shop has a built-in connection to [Econt, Speedy, BOX NOW and Pigeon Express](https://www.cgshops.com/en/delivery-econt-speedy-box-now).
4. **Looking after the site.** Updates, protection and backups are our job.
5. **Language.** Everything is in Bulgarian and English.
6. **Getting started.** The shop is ready in minutes, [from a chat with AI](https://www.cgshops.com/en/how-to-create-an-online-shop-with-ai).
7. **Stopping.** The subscription does not renew automatically, and your data is in the European Union.

## How to try it with no risk

1. Describe your shop in the [chat](https://manager.cgshops.com/build?lang=en&utm_source=www&utm_medium=guide&utm_campaign=kak-da-izbera-platforma-za-onlayn-magazin&utm_content=en).
2. Look around the finished shop for 14 days, free and with no card.
3. Place a test order in the shop.
4. Decide calmly whether to go on.

Have a website and want to know what it lacks? The [free site check](https://manager.cgshops.com/site-check?utm_source=www&utm_medium=guide&utm_campaign=kak-da-izbera-platforma-za-onlayn-magazin&utm_content=en) gives you a short report.

## Frequently asked questions

### Do I need a company to sell online?

It depends on your case, so ask your accountant. CG Shops gives you the shop. Taxes and registrations are yours.

### Can I sell services too?

Yes. Cash on delivery is for parcels only. So for an order of services only, turn on bank transfer or cards.

### Where is my data?

In the European Union. The servers are in Google Cloud, and backups are made every night.

More questions: [Guides](https://www.cgshops.com/en/guides).

You can try it today. Ask us the seven questions too, while you look around.

**[Create your shop](https://manager.cgshops.com/build?lang=en&utm_source=www&utm_medium=guide&utm_campaign=kak-da-izbera-platforma-za-onlayn-magazin&utm_content=en)**